Your customers are already texting. They'd rather confirm an appointment, ask a quick question, or reschedule via SMS than sit on hold or wait for a callback.
One-way broadcast SMS gets you partway there. But when a customer replies, you need to be able to respond — without switching apps or losing context.
Pocomos Two-Way Texting gives you full SMS conversations, built directly into the platform your team already uses every day.
Real conversations with customers, logged automatically, accessible from anywhere in Pocomos.
Go beyond broadcast blasts. Have real back-and-forth SMS conversations with customers directly from Pocomos — no third-party app needed.
Any employee can be set up to receive instant notifications when a customer replies. Never miss an inbound message again.
Every message thread is stored on the customer record. View the full history at any time — including a dedicated SMS history report.
From sign-up to your first two-way conversation in just a couple of days.
Reach out to the Pocomos team and we'll get your dedicated SMS number set up for each location.
Send messages from any customer record. Choose the phone number and job details to include before hitting send.
Replies come back into Pocomos and appear in the customer's conversation thread — no forwarding, no confusion.
Employees with alert permissions get notified of every inbound reply. Unanswered messages are tracked in Reports.
A dedicated SMS number per location, plus a small per-message fee. No monthly minimums, no surprises.
/ month per number
/ text (in or out)
Each location gets its own dedicated phone number
Example Monthly Cost
3 locations × $4 = $12/month for your numbers. Send and receive 500 texts total = $20 in message fees. Total: $32/month to stay in real-time contact with your entire customer base.
Fill out the form below and our team will have your Two-Way Texting enabled within 1–2 business days.
By submitting this form, you agree to be contacted by the Pocomos team regarding the Pocomos Two-Way Texting service.